mould survey update

Cllr Anne Corbett was instrumental in creating the mould survey for Golden Lane Estate which several of our councillors then conducted door to door. GLERA helped by putting the survey online. Here’s Anne’s report back to residents at the GLERA residents meeting in February 2023.

IMPORTANT: report incidents of black mould as a repair by calling 0800 035 0003 or emailing propertyservices@cityoflondon.gov.uk 

cllr anne corbett reports back on results of mould survey

Firstly, thanks to GLERA and in particular to the secretary, Jacqueline Swanson, for setting up the online survey for Golden Lane residents and collating the responses which required a considerable amount of time and effort.

  • Cripplegate Common Councillors have been advised that there are no cases of serious black mould in flats on the Golden Lane Estate
  • City of London tenants are advised to report all black mould to the City of London repair line
  • The latest City of London housing Service @Home Housing Newsletter Feb 2023 includes information about the management of black mould
  • The City of London will be sending all residents an information leaflet about black mould – this should arrive through doors in February / March 2023
  • All residents can ask the Golden Lane Estate office for an oil-filled radiator in exchange for a fan heater. However, there is a waiting list due to a shortage of supplies
  • Let your elected Members know if you have difficulty getting assistance to remove black mould

After the inquest into the two-year-old Awaab Ishak’s death in 2020 there has been a heightened awareness and understandable concern about the long term effects of black mould. The housing ombudsman called for landlords to stop blaming tenants’ laundry, cooking and other ‘lifestyle’ issues for mould. 

The government has recognised the need to strengthen tenants’ rights and will be introducing a bill to parliament. To create Awaab’s Law, the government has tabled amendments to the social housing regulation bill. A consultation would be launched this year to set the timeframes within which landlords will have to act to investigate hazards and make repairs. The new rules will form part of the tenancy agreement, so tenants can hold landlords to account by law if they fail to provide a decent home.

  • The survey confirms that Stanley Cohen and Crescent are in urgent need of new windows to bring homes up to a decent standard
  • The extent of mould varies from a small amount around windows and in bathrooms to extensive amounts in all areas
  • Tenants have reported the black mould issues but have had a varied response from the City of London regarding repairs for damp and mould
  • Some tenants have been given dehumidifiers, some have had repairs but some have reported that their requests have been unheeded. It is a varied picture
  • Most residents personally clean and manage the mould in their homes
  • Residents are concerned about damp and mould and delays in the window replacement programme
  • The information collected from the survey will be passed on to the City of London Housing Dept for inclusion in the sample survey and follow up on repairs
  • All residents will receive an information leaflet – a hard copy through the door
  • The elected members will support individual residents in getting assistance with repairs
  • The elected members will keep up to date with the latest news and information about the effects of black mould

You can find contact details for our elected Members here.