reporting repairs
If you need to report a repair call 0800 035 0003 or email propertyservices@cityoflondon.gov.uk
NOTE: Repairs are not managed from the Estate Office – it is best to contact Property Services direct.
Repairs are allocated a priority from P0 for emergencies to P4 for non-urgent repairs. Depending on the type of repair, an appointment can be made at the time of the call. Click on button for more information on repairs categories and what to expect.
If you are a lease holder, use the same telephone and email address to report communal repairs, corridors, lifts etc along with repairs to windows and balconies.
contract renewal
The City of London Corporation is shortly going to tender a new contract for repairs and maintenance of our estate and have engaged consultants, Pennington Choices to manage consultation with residents.
As part of the consultation process GLERA was invited to join the Repairs and Maintenance Procurement Resident Working Group which had its first monthly meeting in January 2024.
Below you can see the programme timeline for procuring the new contract:
latest updates
R+M contract update
Section 20 notice | GLERA response
sewage goes to committee
sewage under crescent house
two new contracts proposed