reporting repairs

If you need to report a repair call 0800 035 0003 or email 

NOTE: Repairs are not managed from the Estate Office – it is best to contact Property Services direct.

Repairs are allocated a priority from P0 for emergencies to P4 for non-urgent repairs. Depending on the type of repair, an appointment can be made at the time of the call. Click on button for more information on repairs categories and what to expect.

If you are a lease holder, use the same telephone and email address to report communal repairs, corridors, lifts etc along with repairs to windows and balconies. 

contract renewal

The City of London Corporation is shortly going to tender a new contract for repairs and maintenance of our estates and have engaged consultants, Pennington Choices to manage consultation with residents.

Below you can see the programme timeline for procuring the new contract:

As part of the consultation process GLERA was invited to join the Repairs and Maintenance Procurement Resident Working Group which had its first monthly meeting in January 2024.

latest updates

repairs + maintenance survey

Closes 19 February. The existing repairs and maintenance contract between City of London and Wates Group...

new repairs + maintenance contract

The City of London Corporation is shortly going to tender a new contract for repairs...

repairs meeting update

Follow up email to attendees of the meeting to discuss new repairs contract on 24...

we need to talk about repairs…

GLERA resident meeting to discuss the upcoming repairs contract renewal with CoL Officers, Mike Saunders...